Welcome to the Baltimore County Public Library.

Agencies and Services

• Baltimore County Government Home Page
  Directory of agencies and services, Baltimore County news, link to County Council web site and district maps.

• Baltimore County Government Services At a Glance
  Whom do I call? County FAQ's.Employment help, school information, permits and licenses, recreation.

• Baltimore County Telephone Referral Guide
  Find Baltimore County Government telephone numbers listed alphabetically by service or topic.
   

Important Resource

To help Maryland families during these uncertain economic times, the State of Maryland has prepared Resources For Maryland Families to help qualifying citizens locate and access a range of State assistive programs and service

Automobile

• BaltimoreGasPrices.com
  See where you can find the lowest gas prices in the area, as reported by the general public. Can also search for pricing information in other areas of Maryland.

• Disposal of Motor Oil / Anti-freeze / Automobile Batteries
  Baltimore County Department of Environmental Protection and Sustainability (DEPS) provides information on household hazardous waste recycling and disposal, including locations of facilities that accept hazardous automobile waste.

• Maryland Motor Vehicle Administration (MVA)
  Registration renewal, license applications, VEIP extension, locations and hours, download forms.

Complaint Resolution

• Better Business Bureau - Greater Maryland Division
  The bureau gives up-to-date information on businesses for the entire state as well as information on scams and alerts.

• Maryland Attorney General Consumer Protection Division
  Procedures to file a complaint, printable forms, links to other consumer pages, many publications on a variety of consumer topics, and more

• Maryland Insurance Administration
  Protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws.

• People's Law Library of Maryland 
  Online legal and self-help information tailored to Maryland residents. Covers all areas of law including consumer law, homeownership, and more. Also links to other Maryland agencies which address consumer matters.

Fraud, Scams and Identity Theft

Fraud and Scam Protection

•  A Consumer Guide for Seniors [PDF] Opens in new window
  Highlights many common scams and crimes aimed at seniors. Also provides information about living trusts, pre-need burial and funeral contracts, help with medical insurance problems, and how to stop telemarketing calls and junk mail.

• Credit Card Fraud
  The Maryland Office of the Attorney General provides pointers on protecting your credit cards, and what to do if they are stolen.

• Savings and Investment Scams
  What to know before you invest. Tips from the Maryland Attorney General's Office.

• Credit Repair Scams
  Pertinent information from the office of the Attorney General of Maryland.

Identity Theft
 

•  Identity Theft
  Information on identity theft provided by the Baltimore County Police Department

•  Identity Theft: What To Do If It Happens To You
  What to do if it happens to you. Tips from the Maryland Attorney General's Office.

Legal Help and Financial Assistance

• AnnualCreditReport.com
  This official central site allows you to request one free credit report per year from each of the nationwide consumer credit reporting agencies.

• Connections: Family Financial Assistance
  Provided by the Baltimore County Public Library
  Local resources for getting financial help, assistance in money management, budgeting for the household, debt repayment, and more.
   
• Consumer Credit Counseling Center of Maryland and Delaware,Inc
  This agency provides tools that assist in setting up a budget as well as gaining financial security through saving and other money-making suggestions.

• Energy Star
  Maryland residents may qualify for sales tax exemptions or income tax credits when purchasing certain high-efficiency Energy Star appliances. This is an EPA program.

• Find Info: Law
  Check out the Baltimore County Public Library Law page under Find Info to find our legal forms database and other sources of online legal forms and low cost and fee-based legal assistance. A Baltimore County Public Library card is needed to access the legal forms database.

• Maryland Vital Records
  Obtain certified copies of Birth, Death, and Marriage certificates, for events which occurred within Maryland.

• MyFICO.com
  For a fee, get the Equifax and TransUnion Scores that are closest to what lenders will see.

• Financial Education:Money
  Financial literacy information from the Maryland State Library Resource Center.  A cooperative project of the Maryland Association of Public Library Administrators (MAPLA) and the Maryland Department of Labor, Licensing and Regulation (DLLR).

• Office of the People's Counsel (OPC)
  Independent state agency that represents residential customers in utility matters, and works to ensure that Maryland's residential utility consumers of natural gas, electricity, telephone, water and sewer and transportation receive safe and reliable service at the lowest possible cost.

• Securities Division - Maryland Office of the Attorney General
  Is your broker or financial planner registered with the state? How to file complaints with the State Office of the Attorney General.

• Connections: Family Financial Assistance
  Local resources for getting financial help, assistance in money management, budgeting for the household, debt repayment, and more.

• Consumer Credit Counseling Center of Maryland and Delaware, Inc
  This agency provides tools that assist in setting up a budget as well as gaining financial security through saving and other money-making suggestions.

Product Recalls and Reviews

• Consumer Reports Database
  Now online, this valuable resource from an expert, independent, nonprofit organization still has the mission  to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves. A Baltimore County Public Library card is needed to access this database.

• SaferProducts.gov
  The Consumer Product Safety Commission invites consumers, child service providers, health care professionals, government officials and public safety entities to submit reports of harm (Reports) involving consumer products. Manufacturers (including importers) and private labelers identified in Reports will receive a copy of the Report, and have the opportunity to comment on them. Completed Reports and manufacturer comments are published on this site for everyone to see.

Resources for Persons with Disabilities

• Baltimore County Commission on Disabilities
  This site lists valuable publications dealing with a wide-ranging list of topics from transportation resources, disability etiquette to remodeling your house to accommodate a disability.

Transportation

• County Ride
  Transportation service for county residents 60+ and the disabled.

• Medical Assistance Transportation Program
  Enables eligible individuals to access needed medical care by providing transportation services.

• Maryland Transit Administration (MTA) Special Fare Programs
  People with disabilities and citizens 65 years and older, with an MTA photo identification (ID) card, can ride for reduced fares on bus, Light Rail and Metro and one-half the regular fare on MARC service.

• Senior Transportation Service
  MTA provides Mobility service that makes public transportation both easy and affordable for seniors.